The questions that reach us most

Pet Clean hygienic gloves are disposable plastic gloves designed specifically for picking up pet waste from public sidewalks and condo grounds when animals go out for a walk.

We sell the gloves in a box of 500, which we call Refil Pet Clean. That refill stocks the Pet Clean Dispensers: stainless-steel structures that stand up to weather and rain, and that are designed to be as visible as the ads and notices they can carry.

You can mount your Pet Clean Dispenser anywhere: wall or pole, indoors or outdoors. The materials we use for the refill and the dispenser hold up and stay secure however they are exposed. If you need to, you can lock the dispenser with an ordinary plastic cable tie for extra protection.

Yes: a 1-year warranty against the elements. The Pet Clean Dispenser is made entirely of stainless steel so it stands up to weather and rain, even outdoors.

If anything goes wrong within that period, call us at (21) 2561-0123 or use the contact form.

You can buy Pet Clean hygienic gloves in a few ways.

One option is to request a quote here on the site, on the quote form, where you tell us how many units your condo has and we come back with everything you need to know.

A second option is to buy by phone. Call (21) 2561-0123, our landline, or send your contact details through the form so we can call you when you want and continue the order.

If you prefer, you can also buy by email: send a message from the contact form, or to vendas@novaa3.com.br, and we will reply as soon as we can.

It depends on how many dispensers and refills you need and on the condo’s address, so it is confirmed in the quote, along with shipping and ways to pay.

Send the quote form or call (21) 2561-0123: we reply within 1 business day.

Pet Clean started in Rio de Janeiro and that is where most of the dispensers are installed — also because Law no. 4327 of 27 April 2006 is a municipal law.

Outside Rio, we look at each request on its own. Tell us in the quote form where your condo is and we reply within 1 business day.

Of course. We would be glad to show you our products and our proposals for a cleaner world.

You can book a visit to our office, or a meeting somewhere else, by calling (21) 2561-0123, emailing vendas@novaa3.com.br, or filling in the contact form.

Yes, we will help. When we designed the Pet Clean Dispenser, we wanted something anyone could install without trouble. The box includes everything you need and a very simple installation manual. Follow the manual and you are done in under 5 minutes.

If you get stuck or something goes wrong, we are here at (21) 2561-0123 or vendas@novaa3.com.br.

Just reorder. The restock phone number is printed on the dispenser panel itself: (21) 2561-0123. Whoever notices the dispenser is empty can call from right there, without opening the site.

Each refill holds 500 gloves, so swaps are rare. If you prefer, keep a spare box at the front desk and tell us through the contact form when you want to restock.

A fair question, and the answer is simple: if you choose the dispenser with ads, you authorize us by contract to place third-party ad stickers on the top panel of your Pet Clean Dispenser. In return, we give you a special discount on the dispenser.

If you choose the dispenser without ads, you do not authorize those stickers, and the top panel stays free for whatever messages you want.

If this still feels confusing, call us at (21) 2561-0123 or use the contact form whenever you need to.